Client Partner Care (Shipping, Returns, Exchanges and Pre-Orders)

Client Care Policies

UPDATED COVID-19 RETURN AND EXCHANGE POLICIES
NO RETURNS OR EXCHANGES UNTIL FURTHER NOTICE. ALL SALES/ONLINE ORDERS ARE FINAL UNTIL FURTHER NOTICE. THIS DECISION HAS BEEN CAREFULLY CONSIDERED TO ENSURE THE SAFETY OF OUR TEAM AND CLIENTS. 
THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING! PLEASE STAY SAFE AND WELL!
LET'S WORK TOGETHER TO MINIMIZE THE SPREAD!

PRE-ORDERS
Pre-Ordered items are items reserved with an estimated shipping date. Estimated shipping dates are just that, ESTIMATES! Estimated shipping dates may change depending bad weather conditions, holiday scheduling, shipping delays by carriers, and/or the vendor. You will be notified via email when there is a delay.

All pre-orders MUST be paid in full at the time of reservation. Clients will be notified via email when item(s) are ready to ship. Pre-Orders are treated as all other purchases. Orders cannot be cancelled once orders are completed with an order #.